{"id":61811,"date":"2021-11-11T17:58:11","date_gmt":"2021-11-11T15:58:11","guid":{"rendered":"https:\/\/shavingroom.se\/shipping-terms-of-purchase\/"},"modified":"2026-03-23T20:15:08","modified_gmt":"2026-03-23T18:15:08","slug":"shipping-terms-of-purchase","status":"publish","type":"page","link":"https:\/\/shavingroom.se\/en\/shipping-terms-of-purchase\/","title":{"rendered":"Shipping &amp; Terms of Purchase"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"61811\" class=\"elementor elementor-61811 elementor-36771\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b06ee26 elementor-section-content-middle elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1b06ee26\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-140d7aa2\" data-id=\"140d7aa2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-56f2eee5 elementor-widget elementor-widget-heading\" data-id=\"56f2eee5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Shipping &amp; Terms of Purchase<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c852988 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7c852988\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47a9cd71 elementor-widget elementor-widget-text-editor\" data-id=\"47a9cd71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please read about our shipping and purchase terms<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8a92724 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8a92724\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a378ea5\" data-id=\"a378ea5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e27f8f9 elementor-widget elementor-widget-text-editor\" data-id=\"e27f8f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-path-to-node=\"5\">1. Buy<\/h3><p data-path-to-node=\"6\">When ordering, an agreement on purchase is made only when Shavingroom.se confirmed the order through an order confirmation. An order confirmation is automatically generated. If the delivery time changes in the order, the customer will be notified of this as soon as possible. Shavingroom.se have ownership and repossession rights to all products until full payment has been made from the customer. By shopping with us, you sign up for our newsletter. You can <b data-path-to-node=\"6\" data-index-in-node=\"464\">unsubscribe<\/b> from the newsletter at any time via the link in the mailing.<\/p><p data-path-to-node=\"7\">Shavingroom.se is operated by <b data-path-to-node=\"7\" data-index-in-node=\"24\">Shavingroom i Stockholm AB (556934-5548).<\/b> We hold an F-tax card.<\/p><h3 data-path-to-node=\"8\">2. Price<\/h3><p data-path-to-node=\"9\">The prices include VAT at 25%.<\/p><h3 data-path-to-node=\"10\">3. Shipping<\/h3><p data-path-to-node=\"11\">We ship to the following countries; Austria, Belgium, Germany, Denmark, Spain, Finland, France, Ireland, Italy, Netherlands, Norway, Portugal and Sweden.<\/p><p data-path-to-node=\"11\">For requirements outside Sweden&#8217;s borders, the minimum shipping is \u20ac9. Shipping is calculated on weight and choice of delivery method. Orders over \u20ac200 SEK are free of charge.<\/p><h3 data-path-to-node=\"12\">4. Kustom Checkout Solution<\/h3><p data-path-to-node=\"13\">We use Kustom Checkout to manage your purchases. Kustom Checkout is an independent checkout solution provided by Kustom AB, through which payment methods and delivery options are made available.<\/p><p data-path-to-node=\"14\">Kustom is not a bank and does not process payments directly; Kustom provides the interface and logic that displays the available payment methods. When you use the checkout to complete your purchase, you will be offered different payment methods. These payment methods are processed by separate providers, depending on the method you choose when completing your purchase. For the payment, you will be redirected to a payment service provider where the purchase will be completed.<\/p><p data-path-to-node=\"15\">Kustom does not perform a credit check; This is done if necessary instead of the payment method you have chosen. By clicking &#8220;Pay purchase&#8221; at checkout, you agree to our terms and conditions of purchase, Kustom&#8217;s terms of use and confirm that you have read Kustom&#8217;s privacy notice.<\/p><p data-path-to-node=\"16\"><b data-path-to-node=\"16\" data-index-in-node=\"0\">Stripe<\/b><\/p><p data-path-to-node=\"16\">Stripe securely processes all payments made through Kustom Checkout. Stripe is regulated in Europe and authorized by the Central Bank of Ireland as an electronic money institution (EMI).<\/p><p data-path-to-node=\"17\"><b data-path-to-node=\"17\" data-index-in-node=\"0\">Available payment methods<\/b><\/p><p data-path-to-node=\"17\">Through Kustom Checkout, you can be offered payment by card (Visa, Mastercard, American Express), Klarna, Swish, Apple Pay, Google Pay and, where applicable, bank transfer.<\/p><ul data-path-to-node=\"18\"><li><p data-path-to-node=\"18,0,0\"><b data-path-to-node=\"18,0,0\" data-index-in-node=\"0\">Card payment:<\/b> All card information is transmitted encrypted and processed according to the security standard PCI DSS. Kustom never saves your card information.<\/p><\/li><li><p data-path-to-node=\"18,1,0\"><b data-path-to-node=\"18,1,0\" data-index-in-node=\"0\">Klarna:<\/b> When choosing Klarna, Klarna Bank AB handles the payment process, including any credit reports and invoicing.<\/p><\/li><li><p data-path-to-node=\"18,2,0\"><b data-path-to-node=\"18,2,0\" data-index-in-node=\"0\">Swish:<\/b> The payment is approved in the Swish app with mobile BankID and processed by your bank.<\/p><\/li><\/ul><h3 data-path-to-node=\"19\">5. Deliveries<\/h3><p data-path-to-node=\"20\">Goods are normally shipped the same day if the order is placed before noon. 16:00. The parcels are delivered by <b data-path-to-node=\"20\" data-index-in-node=\"95\">PostNord<\/b>.<\/p><h3 data-path-to-node=\"21\">6. Delivery Delays<\/h3><p data-path-to-node=\"22\">Occasionally, delivery delays occur beyond our control. If this occurs, we disclaim liability to the customer for the damage caused by the delay. We will always notify you if the delivery is delayed.<\/p><h3 data-path-to-node=\"23\">7. Transportation risk<\/h3><p data-path-to-node=\"24\">Together with our shipping partners, we are responsible for the transport risk, i.e. the risk of the goods being damaged or lost during<span class=\"citation-19 citation-end-19\">transport from our warehouse to you. You and the transport company bear the risk of any return to us.<\/span><\/p><div class=\"source-inline-chip-container ng-star-inserted\">\u00a0<\/div><h3 data-path-to-node=\"25\"><span class=\"citation-18 citation-end-18\">8. Damaged goods<\/span><\/h3><p data-path-to-node=\"26\"><span class=\"citation-17\">When you receive your item, it is important that you immediately inspect<\/span><span class=\"citation-16 citation-17 citation-end-17\">the package. Should the packaging and contents<\/span><span class=\"citation-16 citation-end-16\">be damaged, you should notify your postal center or directly to the carrier. Always save the confirmation you receive that your goods are damaged. We are grateful if you let us know as soon as possible if it<\/span>occurs, but no later than within a week.<\/p><div class=\"source-inline-chip-container ng-star-inserted\">\u00a0<\/div><h3 data-path-to-node=\"27\">9. Right of withdrawal and return<\/h3><p data-path-to-node=\"28\">You as a customer have the right to cancel your purchase within <b data-path-to-node=\"28\" data-index-in-node=\"45\">90 days<\/b> after you have received the product, without special reason. When using the right of withdrawal\/open purchase, the customer pays for the return shipping. The right of withdrawal and return only applies when goods are returned in unused and undamaged condition. Please contact us before the return is made.<\/p><h3 data-path-to-node=\"29\">10. Complaints<\/h3><p data-path-to-node=\"30\">If you want to complain about a damaged or faulty product, you must contact us by email within one week of discovery. Shavingroom.se comply with the Consumer Sales Act, which means a 36-month right of complaint. The right of complaint only covers original defects (defects that existed at the time of delivery). Normal wear and tear is not replaced.<\/p><h3 data-path-to-node=\"31\">11. Refunds<\/h3><p data-path-to-node=\"32\">In case of cancellation of order or return, refund will be made via Kustom to the same payment method used for the original purchase. Refunds are normally processed within 1-3 business days after we receive and approve your return.<\/p><h3 data-path-to-node=\"33\">12. Reservations<\/h3><p data-path-to-node=\"34\">We reserve the right to make changes in prices, typos or other errors that are beyond our control.<\/p><h3 data-path-to-node=\"35\">Force Majeure<\/h3><p data-path-to-node=\"36\">In the event of war, natural disaster, industrial action in the labour market, decisions by authorities and similar events beyond our control, we are relieved of our obligations to fulfil agreements entered into.<\/p><p data-path-to-node=\"37\">In the event of a dispute, we always follow the recommendations of the National Board for Consumer Disputes (ARN).<\/p><ul data-path-to-node=\"38\"><li><p data-path-to-node=\"38,0,0\"><a class=\"ng-star-inserted\" href=\"https:\/\/www.konsumentverket.se\/\" target=\"_blank\" rel=\"noopener\" data-hveid=\"4\">The Swedish Consumer Agency<\/a><\/p><\/li><li><p data-path-to-node=\"38,1,0\"><a class=\"ng-star-inserted\" href=\"https:\/\/www.arn.se\/\" target=\"_blank\" rel=\"noopener\" data-hveid=\"5\">ARN<\/a><\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Terms of Purchase Please read about our shipping and purchase terms 1. Buy When ordering, an agreement on purchase is made only when Shavingroom.se confirmed the order through an order confirmation. An order confirmation is automatically generated. If the delivery time changes in the order, the customer will be notified of this as [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-canvas.php","meta":{"footnotes":""},"class_list":["post-61811","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shavingroom.se\/en\/wp-json\/wp\/v2\/pages\/61811","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shavingroom.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shavingroom.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shavingroom.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shavingroom.se\/en\/wp-json\/wp\/v2\/comments?post=61811"}],"version-history":[{"count":0,"href":"https:\/\/shavingroom.se\/en\/wp-json\/wp\/v2\/pages\/61811\/revisions"}],"wp:attachment":[{"href":"https:\/\/shavingroom.se\/en\/wp-json\/wp\/v2\/media?parent=61811"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}